Frequently asked questions

Please request the accommodation by email. You can reach us at info@schlossakademie.com, or simply reply to registration notification you received earlier (this is better, because we'll have your messages in one thread).

Let us know, when would you like to arrive and leave. We'll check the availability, confirm your booking and let you know the payment details.

We don't have the dedicated check-in staff, so please be more specific about your arrival time. Otherwise you might not be expected exactly when you arrive, and will have to wait for a couple of hours.

The course dates are suggested by the professor long time in advance, so they may be corrected later. But it is usually safe to plan your journey so, that you arrive on the first day of the course and leave on the next day after the last day. If you arrive by plane (i.e. to Berlin) and have many changes to do – we suggest arriving one day before the course begins.

Keep in mind that the course length depends on how many students eventually participate. This information is usually not fixed until last week before the course, so we recommend booking your tickets after you receive the exact course schedule from us. If you must book your trip in advance – we strongly recommend booking refundable tickets and hotels. Schlossakademie does not refund travel costs and accommodation (except when accommodation is provided by Schlossakademie).

Managing a schedule with a consideration of professor, pianist, and a group of participants is an extremely tedious job. That's why, generally, you are required to be present within the course dates published on our website.

If you can't arrive on time for your first lesson for some reason – we can try to make an exception for you. Send us your plane/train ticket and we will adjust the date/time of your first lesson. If you want to change your 2nd, 3rd or last lesson – just ask other participants to switch with you, when you arrive.